Privacy Policy for CloseForge

At CloseForge, we are committed to protecting your privacy and ensuring full transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we handle it—all within our own systems.

1. What Information We Collect

When you engage with CloseForge through our website, booking forms, or communication channels, we may collect:

Full Name, Email, Address, Phone Number,Company Name,Industry or Business Type, Any additional details you voluntarily provide (e.g., notes, form responses)

We also collect basic technical information such as:

IP Address Device type and browser Pages visited and time spent, How you arrived at our site (e.g., ad, search engine, direct link)

All of this is managed internally through our client management system.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and requests. Schedule appointments and send reminders, Deliver updates, offers, and marketing messages via email or SMS Track engagement to improve user experience and service quality Keep internal records of customer interactions and performance metrics

3. Data Storage and Security

All data submitted to CloseForge is securely stored in our internal systems. Access is restricted to authorized personnel only, and we maintain strict controls to protect your information from unauthorized access, loss, or misuse.

4. Your Rights

You have the right to:

Access the personal data we hold about youRequest corrections or updates to your informationUnsubscribe from communications at any timeRequest that we delete your data (unless we are legally required to retain it)

To exercise your rights, simply email us at

[email protected]

.

5. Cookies and Tracking

Our system uses cookies and basic tracking to:

Remember your preferences and improve your browsing experience. Understand how you interact with our website and funnels Measure campaign and site performance for internal analysis

You can disable cookies anytime in your browser settings.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with the updated effective date posted at the top.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

CloseForge

Email:

[email protected]

Website:

www.closeforge.net